🌍Business Administration & Management Course Outline

Professional Certificate in Business Administration & Management

Build leadership, digital, and operational skills to effectively manage organizations in the modern global economy.

⏳ Duration: 1–2 Weeks 💻 Mode: 100% Online & Self-Paced 📜 7 Core Modules + Final Project 

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Course Overview

This professional course by SkillBridge Institute equips learners with hands-on business management knowledge and practical tools for success. It integrates digital literacy, communication, leadership, and strategic management — preparing participants for real-world roles in administration, startups, and organizations.

1Introduction to Business Administration and Management

• What is business administration and management
• Differences and connections between administration and management
• Roles of administrators and managers
• Understanding business systems and functions
• The impact of globalization and technology
• 💻 Practical Task: Analyze how a local or online business is managed.

2Office Administration, Operations, and Digital Tools

• Office organization and workflow design
• Record keeping and digital document management
• Procurement and logistics
• Scheduling and communication
• Using Google Workspace, Trello, Asana
• 💻 Practical Task: Design an office operations plan digitally.

 3Business Communication and Professional Etiquette

• Internal and external communication
• Report, proposal, memos and official letter writing
• Email professionalism and online communication etiquette
• Public speaking, negotiation, and presentation skills
• Managing business meeting and customer interactions
• Interpersonal communication and emotional intelligence
• 💻 Practical Task: Write a professional business report.

4Leadership, Team Management, and Ethics

• Leadership styles and their impact on performance
• Motivation, supervision, and employee development
• Building and managing productive teams
• Conflict resolution and decision making
• Ethical leadership and workplace integrity
• Diversity, inclusion and respect in management
• 💻 Practical Task: Simulate managing a project team.

 5Financial and Resource Management

• Business finance and budgeting
• Managing recourses, inventory, and supplies
• Profit, loss, and cash flow
• Financial reporting and accountability
• Basics of Cost control and sustainability
• Using spreadsheets for financial tracking and analysis
• 💻 Practical Task: Create a simple monthly budget.

6Business Planning, Strategy, and Sustainability

• Business planning
• Setting SMART goals, KPIs, and performance indicators
• Understanding market, competition, and customer needs
• Business growth strategies and risk management
• CSR and sustainability
• Adapting to change and global challenges
• 💻 Practical Task: Draft a mini business plan.

7Entrepreneurship, Innovation, and Technology

• Turning ideas into business opportunities
• Business Model Canvas
• Branding, marketing and customer relationship basics
• Innovation, creativity, and adaptability
• using technology and AI tools
• Managing risks and learning from failure
• 💻 Practical Task: Pitch a new business idea.

🎓 Certification

Upon successful completion of this course, learners receive a Professional Certificate from SkillBridge Institute with a unique ID and QR verification code.

• Learners who score 50% and above will be eligible to receive a Business Administration & Management Certificates from SkillBridge Institute.

• Learners who attend the course without writing the Exams will be eligible for a Certificate of Completion

👥 Target Audience

• Students and graduates aspiring for management roles
• Office managers, coordinators, and assistants
• Entrepreneurs and startup founders
• Professionals aiming to enhance leadership skills

🎯 Learning Outcomes

• Manage business operations effectively
• Develop and lead teams with confidence
• Use digital tools for administration and reporting
• Communicate and plan strategically
• Apply sustainable and ethical management practices